Quick answers,
no fluff.
Can't find what you're looking for? Email hello@fitfuelmeals.ca and we'll get back to you within one business day.
Subscription
How does Subscribe & Save work?
Subscribe & Save gives you 10% off every order, locks in your weekly delivery slot, and lets you skip any week with one click. Pause, cancel, or change your meals anytime — no contracts, no minimums.
Can I order without subscribing?
Yes. One-off orders are always available, but most customers stick with Subscribe & Save for the 10% discount and the flexibility to skip, pause, or cancel anytime.
Can I pause or cancel my subscription?
Anytime. From your account, you can skip a week, pause indefinitely, or cancel outright with a single click — no phone calls, no retention surveys, no fine print.
Delivery
How does delivery work?
We deliver twice a week — Tuesday and Friday — across our British Columbia service area. Pick the day that works for you at checkout. Free pickup is also available at our hubs in Vancouver, Surrey, and Victoria.
What if I'm not home for delivery?
Our delivery is contactless and meals are packed in insulated bags with ice packs. They'll stay cold on your doorstep for several hours. Detailed delivery instructions can be added at checkout.
What's the cutoff to order for the next delivery?
Order by Thursday 11pm to receive your meals the following Tuesday or Friday. After that, your order rolls to the next available delivery window.
Ingredients & Nutrition
How long do the meals last?
All meals are made within 48 hours of delivery and stay fresh in the fridge for 5 days. We recommend eating them within 4 days of delivery for peak flavour.
Are the macros accurate?
Yes. Every meal is portioned and weighed by hand. Macros are calculated from the actual ingredients used — protein, carbs, fat, and calories are listed clearly on every meal card and label.
Can I customise meals for allergies?
Some meals can be customised — look for the customise option on the product page. For severe allergies, please reach out to support before ordering. Our kitchen is not a certified allergen-free facility.
Where do you source ingredients?
We work with BC farms and butchers wherever possible. All proteins are hormone- and antibiotic-free, and produce is sourced fresh weekly.
Account & Orders
How do I update my address or delivery day?
Log into your account and update your default address or delivery preferences — changes apply to your next order and forward.
Can I gift Fit Fuel?
Yes. Gift cards are available in any amount — recipients can redeem at checkout against any meal, plan, or bulk order.
Ready when you are
Fuel your whole week.
Subscribe & save 10% on every order — pause, skip, or cancel anytime.
